Cancellation Policy

Cancellations & Rescheduling

We understand that plans can change. We ask that you give us as much notice as possible if you need to cancel or reschedule your appointment.

Notice Requirements

• 24+ hours notice: Full cancellation, no charge.
• Less than 24 hours notice: We reserve the right to charge a late cancellation fee.
• No-shows: Clients who do not attend without notice may be charged a no-show fee or required to pay a deposit for future bookings.

How to Cancel

Please contact us by phone or email to cancel or reschedule:

• Phone: 020 7916 1450
• Email: info@longevityskinclinic.co.uk

Exceptional Circumstances

We understand emergencies happen. Please contact us as soon as possible and we will do our best to accommodate you without penalty.